Shipping and delivery
Shipping & Delivery Policy
Thank you for your order! Please review our shipping and delivery policies below.
All Sales Final
Please note that for the following items, all sales are final and non-refundable:
- "HEAVEN OPENS AT MIDNIGHT" shirts
- "EL CIELO SE ABRE A LA MEDIA NOCHE" shirts
We are unable to process returns or exchanges for these specific products.
Domestic Shipping Policy (United States Territories)
Shipment Processing Time
All orders are processed within 3-5 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: Estimated delivery within 5-8 business days.
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you have any questions regarding your order, please don't hesitate to contact us.